Solar Panels & Battery Storage
Award-Winning Installer. Trusted Across Norfolk.
Bespoke System Design. Trusted Installations. Outstanding Aftercare.
At Impact Services, we help homeowners across Norfolk reduce their energy bills, become more self-sufficient, and protect themselves from rising energy prices – all with expertly installed solar panels and battery storage.
Whether you want to run your home on solar energy, store power for night-time use, or take control of your energy future, our systems are tailored to your home, lifestyle, and budget.
With over 16 years of award-winning experience and a reputation built on quality workmanship and outstanding aftercare, we’re proud to be Norfolk’s highest-rated installer of solar panels and battery storage.
Why Install Solar Panels?
Modern solar energy systems are more efficient, powerful, and cost-effective than ever before – and they offer a wide range of benefits for your home:
- Slash your electricity bills – generate and store your own power.
- Protect against rising energy costs – become less reliant on the grid.
- Reduce your carbon footprint – power your home with clean energy.
- Earn money back via the Smart Export Guarantee (SEG).
- Boost your home’s value and future-proof your energy supply.
Thousands of homeowners across East Anglia have already made the switch, and many tell us it’s the best investments they’ve ever made.
Add Battery Storage
Adding a battery to your solar panel system gives you even greater control over your energy use — storing excess electricity for when you need it most.
Here’s why so many of our customers choose to include battery storage:
- Store surplus energy for the evening and overnight.
- Protect yourself from energy price spikes.
- Keep essential appliances running even during power cuts.
- Unlock greater savings and use more of the energy you generate.
Get in touch and we can design the perfect setup to suit your home — with or without battery storage.
Why Choose Impact Services?
When you choose Impact Services, you’re choosing experience, integrity, and support that lasts long after installation day:
- No Subcontractors – every member of our team is employed by us and trained to our high standards.
- No Deposits – you only pay after your installation.
- 10-Year Workmanship Warranty – insurance-backed.
- A trusted family-run business serving Norfolk for over 16 years.
- Voted “Solar Installer of the Year” at the 2019 & 2025 Energy Efficiency Awards.
- The highest-rated installer in East Anglia.
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Our Process: Simple, Stress-Free Installation
We make the whole process straightforward – no pushy sales, no jargon, just expert guidance:
1. Initial Consultation
We’ll have a friendly chat to to understand your energy use and goals – whether you want to reduce bills, store power, or go off-grid.
2. Free Home Survey
One of our fully qualified engineers (not a salesperson) will visit your home. We’ll assess your roof, electrical setup, and property to design the ideal system.
3. Detailed Proposal
The next day, you’ll receive a clear, easy-to-understand proposal with:
- Bespoke system design
- SEG income guidance
- All-inclusive pricing – no hidden costs
4. Installation
Our in-house engineers will install your system – usually within 2-3 weeks of order confirmation and often completed in a day. We’ll never leave a job until your system is fully tested, and you are 100% happy.
5. Handover & Support
We’ll show you exactly how to use your system and be here to support you long after installation. Your system is covered by our 10-year workmanship guarantee and manufacturer’s warranty.
Our Recent Installations - 10‑Year Warranty Included
Frequently Asked Questions - Solar
How does solar power work?
Solar panels capture energy from the sun and turn it into electricity for your home. This clean, renewable power can be used immediately or stored in a battery for later.
Is my home suitable for solar panels?
Most homes in Norfolk are ideal for solar - as long as your roof gets some sunlight. Thatched roofs are usually the only major exception. Our free home survey checks everything from roof size to panel layout, ensuring the system fits your property and needs.
Do I need planning permission for solar panels?
Usually not. Most solar installations fall under “permitted development.” If you live in a listed building, conservation area or similar, we handle the entire planning application for you - including maps, design statements, and full submission paperwork.
What types of solar panels are available, and which are best?
There are several panel types - the most efficient are monocrystalline, which we usually recommend. When we quote, we’ll match the right panels to your roof, energy use, and budget for the best performance and return on investment.
How long do solar panels last?
Our high-quality solar panels last 25-30 years or more. They’re built to withstand harsh weather, and with occasional servicing, most systems run trouble-free for decades. Inverters may need replacing after 10-15 years, but we’ll advise on options.
Are solar panels a good investment?
Yes. Solar panels significantly cut your electricity bills, add value to your home, and protect you from rising energy prices. Many customers tell us it’s one of the best investments they’ve ever made - both financially and environmentally.
What maintenance do solar panels require?
Very little. Rain usually keeps panels clean, but we recommend a quick annual check-up to keep things running efficiently. If you ever need to clean them, warm water and a telescopic pole are usually all that’s needed.
How are solar panels connected to the National Grid?
We take care of everything - including notifying Building Control and your District Network Operator (DNO). Once installed, your system is safely and legally connected to the grid, with all the required documentation in place.
Frequently Asked Questions - Battery Storage
What is battery storage and why should I consider it?
Battery storage lets you store surplus solar energy to use at night or during power cuts. It gives you more control over your electricity use, helps you avoid peak-time prices, and increases your independence from the grid.
How long do battery storage systems last?
Most lithium-ion home batteries last 10-15 years with minimal upkeep. They include built-in smart systems (BMS) that manage performance and protect lifespan. We’ll help you choose a battery that fits your usage and future plans.
Can I get a battery without solar panels?
Yes. Even without solar panels, batteries let you charge up using cheaper night-time electricity and use it during the day when rates are higher. It’s a smart way to save money - and future-proof your energy setup.
Can I expand my battery system later on?
Absolutely. Our battery solutions are modular - so as your energy use grows (or you add EVs or heat pumps), you can scale your storage to match.
Can I sell excess energy back to the grid with a battery?
Yes - depending on the system and setup, you can export unused energy and earn money through the Smart Export Guarantee (SEG). We’ll advise you on the best options when we prepare your quote.
How do I pick the right battery?
It depends on your usage patterns, home setup, and goals. Whether you want to save money, reduce grid use, or keep the lights on during outages - our team will design a tailored system and explain the savings you can expect.
Can I monitor and control my battery remotely?
Yes - our battery storage systems include apps that show you real-time performance, charge levels, savings and more. You can control your setup from your phone or tablet anytime, anywhere. We'll also show you how to use these apps before we leave on the day of installation.
Ready to Take Control of Your Energy?
Whether you want to reduce your bills, increase your independence, or power your home with 100% renewable energy, we’re here to help.
With award-winning expertise, zero-deposit installations, and five-star aftercare, Impact Services is Norfolk’s trusted choice for solar and battery storage.
Complete our contact form to arrange your free home survey and no-obligation quote.